Frequently Asked Questions

1   Where is the training conducted?

2   Training Hours

3   What is the class size?

4   Can I reserve a seat first if I am not sure of my availability?

5   Are there course materials provided?

6   Do I need to bring a laptop for the course?

7   When will I know if the course is confirmed?

8   What happens if I miss 1 session for my training?

9   Do you provide in-house (corporate) training?

10   Special Requests/Feedbacks/Appeals

1   How do I register for a course?

2   Can I choose the course date?

3   Can I register for the course on the day the course starts?

4   Can I be in the reserve list if the class is full?

5   How can I check the status of my staff's enrollment?

1   I am unable to attend the training due to unforeseen circumstances. Can I cancel or reschedule my course?

2   My staff is unable to attend the course, can I send in a replacement?

3   When can I cancel a course?

4   How can I get a course fee refund?

1   SSG Funding Eligibility for Individual Learners

2   SSG Funding Eligibility for Company Sponsored Learners

1   What is the payment mode for course fees?

2   How can I get a copy of the training cost advice?

1   What will happen if I miss 1 or 2 days of the course

1   Will I be issued a certificate after the course?

2   Can I have a replacement for my certificate?

3   Can Avantus print out my digital certificates?

1   What is Avantus Operating Hours?

1   Getting Here

2   Parking